June 30, 2020
Should My Business Offer Curbside Pickup?
However, for businesses in other states that aren’t as far along, or states that have paused reopening due to case resurgence, it may be prudent to stick with safer business plans. One of these options includes curbside pickup. In April 2020, curbside pickup orders surged a record 208 percent compared to the previous year, with even more businesses rolling out this service since then. If your business still can’t open for in-house services, or have customers that aren’t comfortable with this, curbside pickup could be a viable option for your business. In the post below, we’ll discuss the benefits of offering curbside pickup and provide tips on how to handle it effectively.
The Benefits of Curbside Pickup
1. Reduces Risk for Customers and EmployeesEven as some states reopen, the COVID-19 pandemic is still ongoing. This means that you can’t forget that it’s possible for the virus to spread in your establishment, putting patrons and employees at risk. To lessen foot traffic, you may want to consider curbside pickup services during this time. That way, you can continue earning revenue, without risking anyone’s health.
2. Easy to ImplementIf your business hasn’t previously offered curbside pickup services, it may seem daunting to implement them now. However, this isn’t the case. If your business already provides delivery or takeout options, adding curbside pickup shouldn’t be too difficult. You’ll simply need to ensure that your customers know how to place curbside pickup orders, and that your staff is equipped to safely and effectively to provide this service.
3. Many Industries Can Utilize This ServiceOne of the most notable benefits of curbside pickup is that a wide variety of industries can offer this service. As you likely know, many businesses have been negatively affected by the COVID-19 pandemic. Luckily, offering curbside pickup can help you increase sales and get back to business. Here are some examples of industries that can offer curbside pickup:
- Pet Stores
- Clothing Boutiques
- Grocery Stores
- Beauty Supply Stores