How to Support Your Remote Team During COVID-19 | Fora Financial Blog
How to Support Your Team Remotely During The COVID-19 Crisis
April 20, 2020

How to Support Your Team Remotely During The COVID-19 Crisis

Due to the stay at home order for COVID-19, many businesses have been forced to adapt to remote operations. This can be challenging for many companies, especially those that hadn’t worked remotely in the past.

As business owners spanning all industries continue to navigate this crisis, it’s crucial that you make the most of remote work. Not only does creating a productive remote workforce help you secure your business’s future, but it’ll also allow you to protect your employees.

In this post, we’ll review the top ways that you can support your business’s employees during the COVID-19 crisis.

4 Ways to Support Employees in a Remote Workplace

1. Virtual Meetings

While working remotely, it’s imperative to communicate with your team as much as possible. Because the COVID-19 pandemic is constantly changing, you should provide consistent updates via phone and email.

In addition, we suggest scheduling weekly video conferences so that everyone can see each other. This is more personal than other forms of communication and will allow you to connect with your employees.

With video meetings, your business’s team can discuss important updates, try team building exercises, and find other ways to connect as a team. Until meetings can be held in-person, this is a great way to boost morale.

To host these meetings, we suggest using a tool such as Zoom.

2. Provide Direction

During these stressful times, your employees will look to you as a leader. They’ll need you to provide insights on the state of your business and how the crisis is affecting operations. This is the time for you to be as transparent as possible and provide frequent updates on how this crisis is affecting your business (and their jobs).

Also, while working remotely, employees will require instructions on how their role may change. In some cases, employees may need to help in areas that they wouldn’t normally be involved in. If this is the case, provide them with the necessary training so that they understand their responsibilities while working remotely.

By providing clear instructions, your business can operate as efficiently as possible, even amidst this crisis.

3. Acknowledge Remote Limitations

Most likely, your business’s operations will be at least slightly limited due to remote constraints. In an office setting or at your business’s location, your employees probably have more access to certain equipment and technology.

Due to this, it’s important to provide them with whatever tools you can while they work from home. However, in cases in which this isn’t possible, remember that it may affect their work performance. Without certain technology, it may take them longer to perform tasks than it would at your business’s office.

4. Offer Support

Understandably, your employees are probably feeling anxious about the state of the world. They may be worried about their health, job security, and other factors that the crisis has negatively affected. Due to this, you should ensure that your employees have access to mental health support during this time. In addition to national resources and hotlines, your state will have other mental health support options that you can provide to your employees.


The COVID-19 crisis has caused unprecedented situations for employers worldwide. Even though remote operations isn’t ideal for many, it’s important to strategize on how you can maintain company culture, morale, and productivity.

Do you have any tips for fellow business owners during this time? Share them with us in the comment section below?

Fora Financial

Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved, or otherwise endorsed by any of these entities.

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Fora Financial is a working capital provider to small business owners nationwide. In addition, the Fora Financial team provides educational information to the small business community through their blog, which covers topics such as business financing, marketing, technology, and much more. If you’d like to see a topic covered on the Fora Financial blog, or want to submit a guest post, please email us at [email protected].