Blog posts tagged with "Small Business Customer Service"

7 Reasons Why Product Reviews Matter for an eCommerce Site

July 02, 2018
If you aren’t giving your customers the ability to leave product reviews, you could be significantly hurting your conversions and sales – especially if you’re marketing to Millennials.

How to Write Off Unpaid Customer Invoices

June 28, 2018
Unpaid customer invoices are an unfortunate, but sometimes inevitable, part of doing business. While the experience isn’t pleasant, it’s still vital that you know how to deal with them.

4 Reasons Having a Clean Business Location is Crucial

June 19, 2018
There are numerous aspects that go into running a profitable, successful business. From helpful customer service to a sales strategy to financial management skills, there are many components that are required in order to operate a small business. In particular, having a clean business location is amongst the most crucial. If your small business is uncleanly, disorganized, or cluttered, it’s unlikely that you’ll be able to earn consistent customers.

5 Types of Software Solutions Needed to Streamline Your Business

June 14, 2018
Boosting efficiency is a primary ambition of many business owners, but it can seem like an elusive goal to achieve.

5 Tasks That Your Business Should Outsource

June 12, 2018
As a small business owner, it’s impossible for you to take on every necessary task that’s needed to run your operations. Plus, you might not possess certain intricate skills, or it isn’t financially or logistically feasible for you to hire full-time, in-house employees for every role.

5 Business Customer Service Books You Should Read

June 11, 2018
Businesses succeed when they have loyal customers that consistently buy their products or services. Without happy customers, it will be hard for your business to grow, because obtaining new customers is far more challenging than keeping your current customers.

6 Sales Mistakes Your Small Business Might Be Making

May 22, 2018
With so many daily responsibilities, it’s likely difficult for you to be an expert in all areas of running your small business. For example, you might not have substantial sales experience, and because of this it could be affecting the success of your business.  To help you improve your company’s sales strategy, we’re going to list some common sales mistakes that small business owners make, and tips to get on track, make more sales, and increase profit.

Eight Ways to Master Productive Client Meetings

April 24, 2018
According to a report by Industry Week, over 25 million meetings are held each day in the United States, and it’s estimated that $37 billion is wasted each year on unproductive meetings. That’s a lot of money that your business could be using to grow your client list and improve your operations. While running a meeting may seem like a task that takes little preparation, the opposite is true. Running a productive client meeting takes time, preparation, and effort. To help you get started, we’ve compiled a list of eight ways you can master client meetings.

Are You Trying to Sell Your Products to the Wrong Audience?

April 09, 2018
As marketing focus is increasingly shifting from offline to online, it’s becoming more difficult to master the digital world.

6 Ways to Improve Your Restaurant's Customer Service

March 30, 2018
Even if you serve delectable food, you won’t attract consistent patrons if you don’t have quality customer service. In fact, according to a recent survey, restaurant customers prioritize delicious food, but quality of service is the next most important factor to them.