Blog posts tagged with "Small Business Customer Service"

How to create a customer satisfaction survey

June 02, 2017
If you’re looking for ways that your small business can improve, why not ask your customer base? Creating a thorough customer satisfaction survey can help you connect with your patrons, and learn how you can better serve them.

5 Web Copywriting Hacks to Generate Revenue

May 31, 2017
So, you want to generate eCommerce sales with your online copy? You need to master the art of wordplay and should take a psychological approach to copywriting.

Pros and cons of starting customer loyalty programs

May 26, 2017
Starting customer loyalty programs can be a time-consuming, yet rewarding, project. It is vital to make your customers feel valued. If you do not make this a priority, they make take their business elsewhere!

Taking Cash Only: What Businesses Should Consider Before Cutting Ties with Plastic

May 25, 2017
Small business owners are increasingly weighing the pros and cons of processing debit and credit card transactions. The fees they incur each time customers swipe their cards are among the reasons these owners see becoming cash-only businesses as a novel idea.

7 small business books you should read in 2017

May 19, 2017
The saying knowledge is power can ring true! As a business owner, you’ll never regret taking time to read small business books that elevate your understanding as an entrepreneur.

5 Holiday Preparation Tips To Try Before Summer Holidays

May 16, 2017
In order to make sure that your business is prepared for Memorial Day weekend and other summer holidays, it’s good to keep a few things in mind. With enough planning, you can make sure that these holiday weekends are beneficial, profitable and relatively stress-free.

Marketing tip of the month: winning back lost customers

May 08, 2017
To build a large client base, it is important to put focus on winning back lost customers. If a customer purchased your items or services, and then didn’t come back for more, you should try and determine why you lost their business.

How Utilizing Voice of Customer Can Help Your Business Grow

April 27, 2017
Customers’ opinions can never be overemphasized in its importance, since it is pivotal in spurring business growth and overall success. “Voice of Customer” or “VoC” is a practice used to help better understand the customer’s concerns and expectations when interacting with a business. Utilizing VoC is essential in remaining relevant in a competitive business market.

5 Ways Text Messaging Can Help Your Small Business

April 18, 2017
As a small business owner, implementing new technologies can be a hassle. Regulations are tight, and information must be tightly protected. Unfortunately, this can often make it difficult to engage with your customers.

Marketing Tip of the Month: Utilize print marketing

April 14, 2017
Advertising your small business is an important part of generating new business. If you don’t put time and money into your marketing efforts, you’ll have a difficult time growing your customer base. While online and social have become increasingly popular, it is imperative that you don’t forget about print marketing.