Blog posts tagged with "Small Business Customer Service"

5 Types of Software Solutions Needed to Streamline Your Business

June 14, 2018
Boosting efficiency is a primary ambition of many business owners, but it can seem like an elusive goal to achieve.

5 Tasks That Your Business Should Outsource

June 12, 2018
As a small business owner, it’s impossible for you to take on every necessary task that’s needed to run your operations. Plus, you might not possess certain intricate skills, or it isn’t financially or logistically feasible for you to hire full-time, in-house employees for every role.

5 Business Customer Service Books You Should Read

June 11, 2018
Businesses succeed when they have loyal customers that consistently buy their products or services. Without happy customers, it will be hard for your business to grow, because obtaining new customers is far more challenging than keeping your current customers.

The Pros and Cons of Invoice Factoring

May 30, 2018
When your small business is dealing with low cash flow because of outstanding invoices, invoice factoring can be a quick and easy solution. Keep reading to find out more about the benefits and drawbacks of invoice factoring, and whether it’s a smart choice for your business.

6 Sales Mistakes Your Small Business Might Be Making

May 22, 2018
With so many daily responsibilities, it’s likely difficult for you to be an expert in all areas of running your small business. For example, you might not have substantial sales experience, and because of this it could be affecting the success of your business.  To help you improve your company’s sales strategy, we’re going to list some common sales mistakes that small business owners make, and tips to get on track, make more sales, and increase profit.

Eight Ways to Master Productive Client Meetings

April 24, 2018
According to a report by Industry Week, over 25 million meetings are held each day in the United States, and it’s estimated that $37 billion is wasted each year on unproductive meetings. That’s a lot of money that your business could be using to grow your client list and improve your operations. While running a meeting may seem like a task that takes little preparation, the opposite is true. Running a productive client meeting takes time, preparation, and effort. To help you get started, we’ve compiled a list of eight ways you can master client meetings.

Are You Trying to Sell Your Products to the Wrong Audience?

April 09, 2018
As marketing focus is increasingly shifting from offline to online, it’s becoming more difficult to master the digital world.

6 Ways to Improve Your Restaurant's Customer Service

March 30, 2018
Even if you serve delectable food, you won’t attract consistent patrons if you don’t have quality customer service. In fact, according to a recent survey, restaurant customers prioritize delicious food, but quality of service is the next most important factor to them.

6 Customer Service Mistakes That Will Destroy Your Business

March 12, 2018
Customer service can make or break your business. While good customer service practices can boost your business’s sales, bad practices can alienate customers. Ultimately, it’s important to be aware of both.

How to Improve Your Better Business Bureau Rating

March 08, 2018
The Better Business Bureau is one of the first consumer protection agencies, and it strives to foster successful relationships between businesses and their customers through complaint resolution and business training.  Their reviewing and rating system isn’t quite the same as pure review sites like Google or Yelp.  Due to this, there are a few ways that you can improve your Better Business Bureau rating that differ from raising your rating on traditional review sites.