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Secure Messaging: What Your Business Should Know
November 18, 2017
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Secure Messaging: What Your Business Should Know

Enterprise mobile messaging is currently one of the fastest growing markets, and there are many reasons why. With the increasing adoption of Bring Your Own Device (BYOD) policies, there is more of a potential for security threats. Due to this, business owners need to ensure that they are protecting their operations. If security breaches occur, business face potential legal trouble, decreased sales and a tarnished reputation. In this post, we’ll explain the implications of secure messaging, and how it can benefit your business.

The Rise of Mobile Devices in Workplace

Mobile devices are becoming a staple in today’s workplaces, with 88  percent of businesses embracing BYOD policies. It is rare that your employees won’t have a mobile device with them at work, in addition to other technological products like wearable devices and tablets. While these devices are a part of our society, it is important to monitor the affect they can have on your business.

Even though you might be focused on potential risks, smartphone usage comes with some major benefits. In fact, The Evolving Workforce Project conducted an in-depth study on mobile phone usage in the workplace, and found that 83 percent of employees think that utilizing technology increases their productivity.

In addition to improved productivity, having employees bring their own devices can help your business save money. That way, you won’t have to pay for devices, if the job requires them.

Risks of Mobile Device Usage

Unfortunately, despite many advantages, using technology in the workplace can also have profound risks. If employees use their personal devices in the workplace, this increases the likelihood for a security breach. For instance, employees might use unreliable messaging apps to send sensitive business information to their co-workers. If this messaging app is hacked by an intruder, information about your business could be leaked, resulting in a serious situation.

Ensuring that messages are secure across platforms and devices proves to be a difficult task for small business owners – especially if they are not informed about the options that are available to them. Often, they are not unaware of the differences between enterprise and consumer mobile messaging apps, which can negatively impact their operations.

Why Use a Secure Mobile Messaging Platform?

The best way to minimize the risks of using mobile devices in the workplace is to implement an official, internal mobile messaging app. Instead of trying to secure multiple consumer messaging apps that employees already have on their phones, you should implement a secure, enterprise-grade mobile messaging app. This will allow you to have a complete control over all the work-related messages via an administrator control panel.

With this platform, your IT team can also remotely erase sensitive content stored on the device when an employee leaves the company. Furthermore, IT personnel can control user access and the availability of specific features anytime – a capability unavailable on third-party consumer apps.

By enabling secure mobile messaging, businesses can prevent compromising sensitive information while improving efficiency. To learn more about secure mobile messaging platforms, check out this infographic from TeleMessage.

Fora Financial

Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved, or otherwise endorsed by any of these entities.

Pinchas Levinson Headshot
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Pinchas Levinson, TeleMessage Digital Marketing Manager, is a seasoned professional in the fields of secure and mass messaging and text message archiving. With over 20 years experience supporting software and hardware development environments, his deep and broad technical background ensures high value to his educated commentary on industry developments.
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