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Blog posts tagged with "Small Business Customer Service"


6 must-know phone sales tips for small businesses

November 28, 2016

Running a small business means being confident in the product or services that you’re selling. For some reason, many people don’t feel as comfortable with their selling abilities when talking on the phone.


Encourage your community to support local business

November 23, 2016

With Thanksgiving and Small Business Saturday coming up, there is no better time to thank your customers for their loyalty, while encouraging them to support local business in the New Year. The small business community relies on consistent clientele in order to stay profitable.


What to consider when deciding your holiday business hours

November 09, 2016

When it comes to running your small business during the holiday season, there are many details to contemplate. One of them is determining your holiday business hours.


Marketing tip of the month: Using calls-to-action

October 12, 2016

Are you putting time and money into your online marketing efforts, but not seeing too many lead conversions on your site? It may be time to work on perfecting your calls-to-action.


5 mobile apps your business can benefit from

September 28, 2016

Even if technology isn’t your forte, there are so many ways it can help you improve your small business’s operations. Running a small business may be hectic at times, so why not check out some apps to make your life a little easier? In this post, we’ll give you a list of five mobile apps for business that will help you tackle different obstacles.


How to protect your business’s finances from your customers

September 08, 2016

When it comes to running a successful business, it’s no secret that the customer is crucial to success, but what about when that lifeline turns into a risk? Two-thirds of business owners recently surveyed by APQC reported a slowdown in customer payments over the last five years. Since small businesses rely heavily on everyday cash flow to fulfill financial obligations like paying bills, replenishing inventory, and making payroll, late payments or failure to pay can be devastating.


Competing with Uber: tips for transportation businesses

August 22, 2016

As a transportation business owner, it may seem daunting to compete with big-name companies like Uber, Gett and Lyft. Although they may have bigger budgets and operations, that doesn’t mean that you can’t improve upon aspects of your business, so that you don’t fall behind. Check out these six transportation business ideas, and your small business can stand out against the competition.


How to use technology to improve customer service

July 21, 2016

Make customer service matters a breeze by implementing technology into your efforts. There are many ways technology can make managing customer service easier, so check out these five suggestions.


Get social: six tips for Social Media Day

June 30, 2016

Take your small business’s marketing efforts to the next level by trying these social media marketing tips! You’ll be able to promote your business, interact with customers and stand out against competitors.


Dealing with disaster: damage control tips for your business

June 20, 2016

It is important to prepare your small business for anything and everything. When it comes to a crisis, you’ll need to have a business communication strategy in order to appropriately update your customers. If your business finds itself in a negative situation, you’ll be better equipped to fix the issue and move forward!

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