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Restaurant Management Tips

December 04, 2013

Managing any business has many different layers. Here are some tips to help you be a better manager and leader for your restaurant.

We all know that New York is the food capital of the world, but do any of us truly know what it takes to operate a successful restaurant? The restaurant business is one of the most competitive industries. Restaurant management involves many different aspects, such as public relations, inventory management, staff management, customer service, etc. The list goes on. Here are a few helpful tips to manage a successful restaurant!

Managing your costs effectively may determine what you’re capable of affording in the near future.

For starters, keeping the customer happy is the main ingredient for maintaining success. The golden rule of business is that the customer is always right. Your staff may not always agree with the customer’s complaint, but how you handle the situation will determine if the customer comes back to your restaurant or not.

As for the restaurant’s publicity, the bigger the better! Advertising for your restaurant can be tremendously beneficial in the long run. Whether it’s through a newspaper ad or radio, getting your restaurant’s name out there is the main goal. Advertising your restaurant on social media can help you target your ideal audience. For example, having a Facebook page can inform your customers of new dishes, special offers and holiday menus.

Managing your costs effectively may determine what you’re capable of affording in the near future. These costs include labor, food and waste costs. Keeping an accurate record of costs, income and expenses will help you stay on budget.

Helping your employees stay motivated should be at the top of your list. Having a good team of employees can determine how your customers are treated. Using contests, games, food prizes, and other incentives may get the team excited about running a strong shift. Motivation keeps people upbeat and productive. Treating your staff well leads to your staff treating your customers well.

It’s important to remember that running a successful business requires constant up keep and maintenance. Your menu can be updated based on customer feedback. You should also improve your decor as you see fit. All these things can help sustain lifelong customers.

Keep these tips in mind to successfully achieve managing your restaurant!

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